Artificial intelligence is transforming the insurance industry, reshaping core functions such as underwriting, claims, and customer support. This session will provide a practical, data-driven framework for adopting AI to streamline operations, reduce inefficiencies, and enhance customer engagement.

A key focus will be on a modular AI architecture that integrates machine learning, natural language processing, robotic process automation, and predictive analytics. These technologies collectively enable continuous monitoring, advanced analytics, and seamless integration with existing platforms, ensuring flexibility and scalability across the enterprise.