In an era where technology and innovation are redefining the boundaries of accessibility and inclusivity, I have been utilising GenAI to reshape the landscape of visitor attractions worldwide.

We had a vision to make visitor attractions as inclusive as possible, removing language and accessibility barrier. Leveraging cutting-edge technology, we embarked on a mission to ensure that our application could be interacted with in any language. To truly embrace inclusivity, we aimed to extend our reach to the blind community. Enter GenAI's Text-to-Speech capabilities, which opened a whole new realm of possibilities.

In this talk I will cover some of the challenges we faced, how we decided what tools to use and our plans to evolve this in the future.