Ever explained a technical solution to a business stakeholder and watched their eyes glaze over? Or tried translating a business requirement into technical specifications, only to discover that everyone walked away with a different understanding?

Welcome to the communication gap.

Technology professionals and business stakeholders often speak different languages, even when they're discussing the same problem. One group focuses on architecture, functionality, and implementation. The other focuses on outcomes, priorities, and business value.

Neither perspective is wrong. But when we fail to connect them, misunderstandings multiply, expectations diverge, and good ideas get lost in translation.

In this engaging, humor-filled session, we'll explore how to communicate complex technical concepts in ways that resonate with different audiences.

Using relatable examples, storytelling, and practical communication techniques, we'll examine how to adapt our message without sacrificing accuracy, uncover what our audience actually needs to understand, and create meaningful conversations between technical and nontechnical teams.

You'll leave with approaches you can use immediately to communicate more clearly, build stronger stakeholder relationships, and turn technical conversations into shared understanding.

Because great solutions don't just need to work. People need to understand why they matter.

Target audience: Power Platform professionals, solution architects, developers, consultants, business analysts, project managers, technical leaders, and business stakeholders working with technology teams.

Format: Interactive presentation featuring humor, storytelling, relatable scenarios, and practical communication strategies.

Preferred duration: 45–60 minutes; adaptable to conference breakout or professional development formats.

First public delivery: Community Summit North America 2026, Nashville, TN, October 12, 2026.

Technical requirements: Projector or large display and microphone appropriate to the venue. No specialized software or attendee equipment required.

Technical level: Beginner to intermediate. Familiarity with Power Platform is helpful but not required.