Session
When crisis sets in: How should we manage critical website changes?
On December 4th, 2024, UnitedHealthcare's CEO was shot. Healthcare-related websites rushed to scrub "about us" pages, attempting to mitigate further damage. With the rise of high-profile scandals, from Bill Cosby to R-Kelly, these system-wide quick changes will be increasingly needed. What should the best approach be to manage the "proper names" within out content management systems?

Christopher Pecoraro
Director of Web Development, Rollins College
Orlando, Florida, United States
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