It is critical for IT, change managers, and end-user experience management experts to leverage advanced feedback tools and strategies. Creating scalable and repeatable feedback mechanisms is imperative for driving organizational change and enhancing the end-user experience, as well as understanding and analyzing usage, engagement, impact, and calculating ROI, thereby aiding in strategic decision-making processes.

This session promises to equip Leadership, User Enablement, and Technical Readiness experts with the knowledge and tools necessary to implement efficient feedback mechanisms that not only enhance the user experience but also support organizational development in the AI-driven workplace.