Many companies struggle to deliver: organizations and teams struggle with customer satisfaction, product quality, delivering on time or on budget, and with employee engagement and retention. The root problem is not the people but the business system: the operating model and the organizational culture that reinforces it.

This talk provides a descriptive “how to” so you, as a senior leader, can rapidly update your operating model with a couple of key practices and change the culture that supports better business results and happier humans. The three speakers draw from a relatively wide set of experiences on 1) the most important thing to practice: strategy deployment testing, 2) everyday, easy ways to keep practicing and upskilling (use your meetings!) and 3) example culture change roadmaps to help your updates and upskilling become organizational habit.