This interactive workshop introduces participants to **AI agents** i.e. ****intelligent digital assistants that don’t just provide answers, but take action across enterprise systems. The session blends demonstrations, case studies, and group exercises to help participants reimagine how AI can automate tasks, improve decision-making, and unlock productivity inside their companies.

Participants will leave with:

- A clear understanding of what AI agents are and how they differ from typical AI chat apps
- Knowledge of core techniques for building and optimising agents i.e. Prompt Engineering, Tool Calling (MCP), Retrieval Augmented Generation (RAG), and Model Fine-Tuning
- Real-world examples of AI agents in Enterprise: HR, Finance, Sales, Customer Support

Beyond the workshop, participant will get a practical **“Agent Implementation Canvas”** for designing their own workplace assistant as well as open-source solutions for building agents

Semi-technical workshop focused on AI agents for enterprise during the Afrinovation Festival