Session

Root Canal Surgery

Improve quality in software is more than just finding and fixing defects. Rather it's a commitment to identifying the root of our quality gaps and working to rectify them.

The topics I plan to cover in this talk include:
- What is root cause analysis and why do you need it?
- Strategies for successful RCA triage
- Adequate mitigations for effort
- Classifying root causes effectively
- How reporting on RCA will lead to better decisions

Craig Risi

Software Architect | Writer | Board Game Designer

Cape Town, South Africa

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