Session

Investigate First, Decide Second: The Missing Step in Kubernetes Alert Response

"We automated the investigation, not the fix."
Every DevOps engineer knows the drill. Alert fires. Open AlertManager, switch to Kibana, check Grafana. Correlate manually across three tools. At 2AM, this takes a hour before you know enough to act.
On Kubernetes 1.33, we integrated an AI agent that reads alerts from AlertManager, queries logs from Elasticsearch, pulls metrics from Prometheus assembling a structured investigation before anyone is paged. The engineer receives a brief, not a fire alarm.
Three scenarios, same stack, different outcomes:
- CrashLoopBackOff: agent identifies OOMKill pattern across 3 restart cycles — engineer approves fix in 5 minutes, not 1 hour
- ImagePullBackOff: Kibana is empty because container never started
- OOMKilled: Prometheus memory trend reveals misconfigured resource limit — fix proposed before engineer opens a single tab
Attendees leave with a reusable investigation pipeline and approval gate design for AI-assisted alert response on Kubernetes.

Cuong Nguyen

Cloud Solution Engineer

Hanoi, Vietnam

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