Every day, your company is providing experiences for your customers. But are they experiences worth sharing on social media? No one shares an average experience; they share things they love and things they can’t stand. With all of the noise of social media clouding a brand’s ability to control the message, wouldn’t it be nice to be able to tilt brand sentiment in a positive direction? In this fun and energetic session, you’ll see dozens of real-life examples of companies creating customer experiences that result in the brand lovers being louder than the haters.

35-60 min with Q&A