Your developers are hard at work building features for your customers, but what about the tools they use for that? Is your engineering group enabling a fast, repeatable process, or are teams left to figure out how to get those great features into production themselves? And who gets woken up when things go bump in the night?

In this talk, we will review why strong platform and infrastructure teams can unlock your feature development and shorten the time to market. We will look at the toolset my organization has chosen, keeping a particular eye on promoting self-service abstractions while allowing developers to be more deeply technical if they want. Lastly, we will discuss the importance of service-oriented engineering teams, both during the regular work day and during on-duty cycles. Whether you call it DevOps, SRE, or Platform, having strong engineering practices are a win for everyone in the organization!