Since writing high quality clean code has finally stared to become the standard for how our products get created, we are now starting to face a whole new area of concern. Similar to some of the other dynamics which lead to lesser quality products, this new threat also stems from us humans who do the creating of it. Join in this discussion as we explore what complacency in our products looks like, how we can go about acknowledging it, and then examine ways we can go about fixing it. Whether it's in past, present and/or future products, be wary of this silent killer lurking in the shadows.