Session

Enhance Team Autonomy and Performance: The Power of Behavioral Marker Systems

Augmenting team working agreements with behavioral marker systems can effectively enhance a team's autonomy and performance. These systems empower teams to introspect and proactively adjust their behavior and interactions to improve team interactions and outcomes.

Behavioral markers are observable behaviors contributing to superior or substandard performance within a work environment. Behavioral Marker Systems are based on Crew Resource Management research from aviation, surgical teams, and other high-stakes domains where a team's performance is a matter of life and death. Teams use them in a variety of ways, including:
- as a mirror to reflect on their interactions and behaviors that contribute to overall team performance
- as an objective measure of teamwork based on specific behaviors, interactions, and working agreements across individuals, time, and contexts (e.g. Daily stand-up, PI planning)
- as a tool to scale and accelerate the development of agile coaching skills across the organization (e.g. coaches, managers, RTEs, SMs)

The session will intertwine theoretical insights with a practical mini-case study, offering Scrum teams a comprehensive "how-to" guide. Participants will discover actionable strategies and tools to implement behavioral marker systems, enabling them to witness firsthand the transformation in team performance and collaboration. By embedding these systems, teams amplify their capacity to self-organize, fostering an environment that nurtures autonomy and self-correction, critical competencies for any high-performing Agile team.

Daniel Walsh

Principal Consultant and Coach, FiveWhyz & nuCognitive

Austin, Texas, United States

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