Session

Kanban at Vanguard: How Kanban Enterprise Services Planning Improves Outcomes

Scrum "stall" is a common symptom of dysfunction when knowledge work teams favor procedure over committing to evolutionary change. The three ways of fast flow, fast feedback, and fast learning are embraced by many large financial services firms as strategic goals for realizing business value at startup speed, but teams and programs remain mired in low maturity ways of working. This experience report is about the successful experiments at Vanguard aligning the Kanban Method and Enterprise Services Planning (ESP) with its own enabling practices to improve key outcome measures. Overcoming Scrum "stall" by adopting the Kanban Method is the theme, with evidence of dramatic and immediate improvement in the flow of business value after adopting Kanban. A success story on repurposing meetings to align with enterprise services planning is included to illustrate the power of evolutionary change toward new ways of working in pursuit of fast flow, fast feedback, and fast learning.

David Hughes

Sr. Lean-Agile Enterprise Coach at Vanguard

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