Session

Modern Support for Modern SaaS: Rethinking Managed Services for Dynamics in the Cloud

SaaS customers expect always-on support and proactive service.

In this session, we’ll explore how Microsoft Partners can build a scalable and profitable managed services practice for Dynamics 365 and related applications.

Learn how to position and sell managed service contracts, structure billing models, and leverage the right tools to deliver consistent value.

David Laster

GraVoc| Director | Software Solutions (GP/BC/PBI)

Boston, Massachusetts, United States

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