What
A full-day, hands-on workshop that goes deep into two of the most powerful and distinct automation capabilities inside Copilot Studio — Agent Flows and Computer Use. Attendees build the same real-world automation scenario twice, using each approach independently, then analyze the architectural trade-offs, performance characteristics, and governance implications of both. By end of day they have hands-on experience with both capabilities and a clear decision framework for choosing between them on any future project.

Why
Agent Flows and Computer Use represent fundamentally different philosophies of automation — one structured and API-driven, the other adaptive and UI-driven. Most practitioners have experimented with one or the other, but rarely have they had the structured time and guidance to go deep on both simultaneously. Without that comparative experience, architects and developers make technology choices based on familiarity rather than fit — and that costs projects time, money, and maintainability. This workshop fixes that by giving attendees the rare opportunity to build, compare, and critically evaluate both approaches in a controlled, expert-guided environment.

How
The day is structured as six progressive lab modules:
1. Architecture overview — how Agent Flows and Computer Use work under the hood, where each fits, and where each breaks down
2. Building the automation scenario with Agent Flows — triggers, conditions, actions, and error handling
3. Extending Agent Flows with advanced patterns — parallel branches, loops, adaptive cards, and human-in-the-loop approvals
4. Rebuilding the same scenario with Computer Use — UI interaction, screen recording, element targeting, and fallback handling
5. Stress-testing both approaches — performance, failure modes, maintainability, and governance implications
6. Decision framework workshop — mapping real-world automation requirements to the right approach using a structured evaluation model

Each module combines a structured demo with a hands-on lab, and module 6 uses real scenarios brought by attendees to make the decision framework immediately practical.

Who
Power Platform developers, RPA specialists, automation architects, and consultants who are evaluating or actively adopting agentic automation capabilities in enterprise environments. Skill level 300-400. Prerequisites: solid working knowledge of Copilot Studio, familiarity with Power Automate cloud flows, basic understanding of UI automation concepts desirable but not mandatory.

Top 3 Key Takeaways
1. Deep hands-on experience with both Agent Flows and Computer Use — built on a real automation scenario — giving you the practical confidence to architect and deliver either approach on your next project.
2. A structured decision framework for evaluating any automation requirement against both approaches — covering technical fit, governance risk, maintainability cost, and long-term scalability.
3. A clear understanding of where each approach breaks down in production — failure modes, edge cases, and governance boundaries that only emerge when you push both capabilities beyond the happy path.