What
A demo-driven session showing how to connect Copilot Studio agents to the Work IQ APIs — now generally available — to give agents a real-time semantic understanding of your organisation built from emails, meetings, documents, chats, and people, accessed through just 10 MCP tools.
Why
Most agents today answer questions from static knowledge bases — they have no understanding of how work actually happens in your organisation right now. Work IQ APIs change that by giving agents access to a continuously updated intelligence layer that knows who is working on what, what decisions were made last week, and how your organisation's people and projects connect. This session shows how to wire that intelligence into a Copilot Studio agent using MCP — without building custom connectors or managing data pipelines.
How
• Work IQ API architecture — what the intelligence layer contains, how it builds semantic understanding from M365 signals, and how the 10 generic MCP tools expose it to agents without hundreds of data-specific connectors
• Live demo — a Copilot Studio agent using Work IQ APIs via MCP to answer 'what is the current status of Project X?' by reasoning across emails, meeting notes, documents, and people in real time
• Context API walkthrough — how to use the Context API to retrieve pre-aggregated M365 context in an agent-optimised format that reduces tokens and round trips
• Copilot Credits consumption model — how Work IQ API usage is metered and how to estimate costs for production agent workloads
• Q&A on API setup, MCP configuration, licensing, and production deployment
Who
Copilot Studio developers, solution architects, and M365 platform leads building agents that need real organisational intelligence beyond static knowledge sources. Microsoft 365 tenant with Copilot licences required. Skill level: 300.
Prerequisites
• Solid hands-on experience with Copilot Studio agent actions and MCP connections
• Microsoft 365 tenant with Copilot licences
• Basic familiarity with REST APIs and MCP concepts
Top 3 Key Takeaways
1. A practical understanding of how Work IQ APIs give Copilot Studio agents real-time access to organisational intelligence — people, projects, decisions, and collaboration patterns — through just 10 MCP tools.
2. Live demonstration of a Copilot Studio agent answering complex organisational queries using live M365 context — showing what genuinely context-aware enterprise agents look like in production.
3. A clear picture of the Work IQ API consumption model and configuration steps needed to connect a Copilot Studio agent to the Work IQ intelligence layer in your own M365 tenant.