Session

Engineering for Outages: Intuit’s Scalable and Developer-Centric Disaster Recovery Platform

What does it take to make regional failover developer-friendly, scalable, and routine? At Intuit, where 2500+ services run on 345+ Kubernetes clusters, disaster recovery (DR) evolved from a compliance checkbox to a complex product challenge. Manual processes and scattered scripts didn’t scale—so we built EWOK (Ecosystem Wide Orchestrator Kit): a self-service DR automation platform for engineers, not just SREs.

This talk covers how we designed EWOK to support multi-region resilience using open source tools, state machines, declarative orchestration, group failover logic, observability hooks, and governance workflows. We’ll show how it reduces MTTR, empowers teams, and makes DR an integrated part of the development lifecycle. Whether you're starting your resilience journey or managing DR at scale, this session delivers tactical insights and proven patterns for your Kubernetes environment.

Deepthi Panthula

Senior Staff Product Manager

San Jose, California, United States

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