Copilot Studio opens the door to a new kind of solution in Power Platform: agents that can guide users, collect information, and trigger real actions. But where do you start, and what does a useful first agent actually look like?

In this beginner-friendly session, we’ll build a simple agent in Copilot Studio, starting with a lightweight email triage scenario. From there, we’ll look at how the same core ideas can be applied to other common use cases, like lead qualification and internal request intake.

Along the way, you’ll get a practical introduction to how agents can ask the right questions, capture key details, and connect to business processes. The goal is not just to show features, but to help you understand the kinds of problems Copilot Studio is good at solving.

You’ll leave with a clear mental model for getting started and ideas you can adapt to your own organization.