As developers, startups and consultants we have the responsibility to make systems and we need to be aware that systems create emotions by their users, customers and even ourself. In this talk I am going to teach you how you how to be aware of the emotions systems can trigger.

Have you ever worked with an app that recalled you a nice experience in the past? Or worse did a software system confront you with a bad experience in the past? Pictures are a strong tool in a software system that can trigger a lot of emotions? So in this talk we are definitely going to look into picture and images.

If your software system is a to-do app, calendar or meeting system are you aware of popups, reminders, attention and attention loss? Are you aware that attentions and colours can trigger anxiety? Can trigger stress or worse?

And last but not least: Do you add that little extra functionality that creates the WOW moment for your user? Are you creating magic in their life?

Today you will learn about triggering emotions with digital systems, and at least you know which emotions you can (unintentionally) trigger.