This session is your gateway to learning to create customized Copilots with Copilot Studio, Microsoft's no-code/low-code chatbot solution.

During this session, Dian Taylor will take a deep dive into the world of Copilots, and all its essential components. She'll show you how you can get up and running in minutes by configuring generative actions! She'll also show you how to create topics and plugin actions! But that's not all! Dian will go a step further and show how you can seamlessly perform actions on your backend systems using Power Automate! To add a cherry on top, she will touch upon the seamless integration with Dynamics 365 Customer Service, where your customer interactions can smoothly transition from Copilot to a live agent.

Get ready to be amazed by the potential of chatbot creation without coding! This session will open a world of possibilities with Copilots.