It’s been a very long time since the user interface of applications has become a crucial asset. Today, more than the UI itself is the process behind the UI that really matters and we call this user experience. The role of UX is making it smooth for users to go through familiar and effective processes while doing their job with the system. No matter the care we put in it (and the money we pay to designers) most the UI today is focused on creativity and design rather than effectiveness. It’s more wizard-based than dialog-based and wizards are more expensive to create the more you want them to be close to human expectations. This is just where the Bot Framework fits in. The Bot Framework is a new Azure service that lets you grab data from users and provide a service to users capturing input in an alternative way, for example as a Skype contact. This simple fact has a variety of effects not all of which are known at this time. In this talk, we’ll see how a Skype contact and a Web service can provide a (micro)service without a comprehensive Web site and backend.