Every organization has watched a major change go live on time, on budget, dashboards green — and then quietly fail, because the technology deployed but the people never adopted. Drawing on 28+ years leading complex transformation across government, higher education, and enterprise, Dr. Donnell S. Josiah reframes “resistance” as a signal of misalignment and introduces the 5-Ps Framework — Purpose, Planning, Process, Performance, People — the five interdependent pillars where adoption is won or lost. Attendees leave with a shared language for diagnosing where a change is failing at the seams, and one concrete move to strengthen the weakest pillar in a transformation they are leading right now.

Duration: 45 or 60 minutes, tailored to the program; also available as an executive briefing or half-day workshop. Delivery: in-person, virtual, or hybrid; simple A/V (lavalier mic, 16:9 slides from speaker’s laptop, QR code on final slide). Target audience: executives and senior leaders responsible for change — COOs, CHROs, CIOs/CTOs, transformation and PMO leaders, public-sector sponsors — plus change, project, and L&D practitioners. Learning objectives: (1) diagnose the gap between deployment and adoption; (2) apply the 5-Ps Framework to locate where a transformation is losing alignment; (3) leave with one practical, human-centered move for a current initiative.