A Centre of Excellence’s work is never done. There are policies to set, infrastructure to monitor, professional IT developers to convince that yes, Power Platform is “for real” (and no, it doesn’t steal babies), apps to build, and best practices to promulgate across the organization. On top of all that, you might be tasked with supporting Citizen Developers – that incredibly vast potential of non-developers with amazing ideas, and not one inkling of the kind of rules and requirements they’re about to run into getting something into Production. How do you look after all that without overworking your team?

This session is for managers and executives who want ideas on how to ensure the best possible culture of success for their hard-working team in the COE, drawn on the experiences of Transport Canada’s Power Apps Centre of Excellence (PACE). PACE is recognized as being in the vanguard of successful Power Platform implementation in the Government of Canada and has won departmental and national awards for their work. Find out how the PACE team is leveraging the PowerCAT Maturity Model and what PACE has done to provide the optimal Power Platform support to everyone – professional and citizen developer alike – while endeavoring to avoid the proliferation of Shadow IT among other pitfalls.