Culture is considered as one of the pillars of DevOps. Leaders in an organization need to be evangelists of DevOps culture, and avoid the ivory tower pattern. In this talk, we will discuss the consequences of being detached from the reality of the work.

In this session, we are covering:

* DevOps, Culture, and Ivory Tower

* Examples of astonishments, below I list a few as an appetizer:
--- Why doesn't anyone speak up?
--- Why don't people ask for feedback?
--- This is the most exciting work, why didn’t any team pull it?
--- Why doesn’t anyone do "name-a-good-practice" ?
--- We have regular time-off for improvements, but no improvements happen!

*How do you end up in an ivory tower? A closer look on the problematic areas that constitute the root causes of common problems. Below is an unexhausted list headings:
--- Tech leaders' setting Unrealistic Timelines
--- Lack of Understanding of Technical Debt
--- Overemphasis on Metrics
--- Disconnect with Users
--- Tech leaders' Resistance to Change
--- Lack of Feedback

* Importance of tech leaders remaining grounded in the day-to-day work and communicating regularly with the doers