Session

What breaks when you put AI agents into a real business

The unglamorous version. Approval queues, permission scoping, the failure modes nobody demos, and why the leverage comes from removing assembly work rather than removing people.

Who it's for: technical leaders and operators evaluating agentic systems.

You'll leave with:
- Designing the approval surface before designing the agent
- Why scheduled playbooks beat chat interfaces for operational work
- Honest failure modes from a system running in production

Engjell Rraklli

Founder of division5 and divisionAI. Running AI agents in a real company.

Tirana, Albania

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