Session

Smart Forms, Smarter Decisions: Copilot Studio Agents Inside Model-Driven Apps

Model-driven apps are great at capturing data—but the real productivity win is helping users make better decisions while they’re on the form. In this demo-driven session, you’ll learn how to embed a Copilot Studio agent directly into a model-driven app using a Power Apps Component Framework (PCF) control and the Agent API.

We’ll walk through a practical pattern: the PCF control raises a custom event (Xrm.Copilot.executeEvent()), passes record context (ID, selected columns, user/environment signals), and renders the agent’s response back in the form—as concise recommendations, summaries, or next-step actions. You’ll also see reliability and security techniques that keep this production-ready: least-privilege context, async calls that don’t block form load, human-in-the-loop writeback, and telemetry so you can monitor success/failure and improve safely.

You’ll leave with a repeatable architecture and a working sample you can adapt to scenarios like triage, case handling, eligibility checks, and guided data entry.

Sumit Kumar

3X Fast track recognised Solution Architect/Delivery Director , HCLTECH

Bristol, United Kingdom

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