Session

The Human API: Scaling Security Without Breaking People

In the early days of Web 1.0, we viewed the internet as a digital frontier (a place where you could build a world from scratch with nothing but a Geocities account and a dream). Back then, security was an afterthought because we were all just trying to get the lights to stay on. Fast forward to the modern startup landscape, and we’ve swung to the opposite extreme. We treat security as a series of bureaucratic hurdles that "slow down" the shipping cycle, or worse, a weaponized set of policies used to shame the first engineer who forgets to rotate their API keys.

At times, the modern "security stack" often feels like a sensory nightmare of Slack notifications and mandatory training videos that don't actually teach us how to be safe. We talk about "move fast and break things," but we rarely talk about the emotional cost of being the person who "breaks" the company's reputation.

This session is a 30 minute deep dive into why your Information Security strategy will fail if it doesn't account for the "Human API." We are going to look at the intersection of startup velocity and emotional intelligence. I’ll share why most Phishing simulations are actually counter-productive (they build a culture of resentment rather than a culture of vigilance) and how to design a security posture that feels like a feature, not a bug.

We’ll look back at how Open Source communities handled trust in the 90s and apply those lessons to the high-pressure environment of a Seed Round or a Series A. If you want to build a resilient company, you have to stop treating your employees like vulnerabilities and start treating them like your most sophisticated defense layer.

Attendees will walk away with a framework for Social Engineering defense that doesn't rely on fear. We will explore how to build "psychological guardrails" into your DevOps workflows and how to communicate risk to a neurodiverse workforce without triggering burnout. We’ll also look at how to leverage the history of the Internet to build trust in decentralized, remote-first teams.

Eric Near

Two decades in the trenches (from infrastructure to strategy) reimagined through the lens of Disruptive Empathy.

Goodlettsville, Tennessee, United States

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