Session

Before Copilot, Pay Down Your Digital Debt: A Microsoft 365 Remediation Playbook

Your organization has invested in Microsoft 365 Copilot. But what happens when the information it discovers is duplicated, outdated, poorly classified, or accessible to the wrong people?
The effectiveness of enterprise AI depends heavily on the quality, accessibility, and governance of its underlying information. For many organizations, years of unmanaged Microsoft 365 growth have created substantial Digital Debt across SharePoint, Teams, OneDrive, and enterprise content repositories.

This technical session converts the Digital Debt concept into a hands-on Microsoft 365 remediation strategy.

Attendees will learn how to assess information sprawl, identify high-risk permissions, improve information architecture, apply Microsoft Purview classification and retention controls, and establish sustainable content lifecycle practices.
Using practical examples and a structured remediation framework, the session demonstrates how organizations can reduce unnecessary content, improve knowledge discovery, strengthen governance, and prepare more trustworthy information foundations for Copilot and enterprise agents.

Attendee takeaways
- Assess Digital Debt across SharePoint, Teams, OneDrive, and information governance.
- Prioritize cleanup through a risk-and-value scoring model.
- Develop an actionable 90-day remediation plan supporting Copilot and agent readiness.

Eric Riz

Principal Consultant, eMark Consulting

Miami, Florida, United States

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