Session

Facilitating visual collaborate modelling where no knowledge is lost

The power of collaborative modelling comes from having a diverse group of people who, together, have a lot of wisdom and knowledge. You would expect that all this knowledge will be put to use co-creating and to design a model. In reality, we don’t actually listen to all the available input and perspectives due to cognitive biases and ranking. Because not everything that needs to be said has been said, we will end up with a sub-optimal model. Even worse, people won’t feel part of the solution and won’t commit to it fully. There’s a risk they will start to react with sabotaging behaviour; from sarcastic jokes to verbal and nonverbal toxic behaviour or even ending up not willing to talk or even leave the session.

Join us in this hands-on, where you will get to observe a couple of visual collaborative modelling sessions. In small groups, you will explore the behaviour of people in these sessions. Together we discuss what patterns you see happening and how to facilitate these. We will let you leave with the knowledge on what patterns and cognitive bias and heuristics to look out for. How with the help of check-in/out, giving a weather report and spreading and amplifying knowledge you improve your facilitation skills.

Evelyn Van Kelle

Trying to make sense of the socio-technical mashup that is called software design

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