In this session, we’ll tackle a document processing use case using two distinct approaches: one based on Intelligent Process Automation with Power Automate, and the other using AI Agents built in Copilot Studio. Through a side-by-side comparison, we’ll explore the strengths, limitations, and nuances of each method, including design patterns, integration capabilities, user experience, and governance. Attendees will gain practical insights and recommendations on when to choose flows, when to choose agents, and how to combine both for scalable, efficient solutions.