Session

Teaching AI Usage - Why Traditional Training No Longer Works

Classic training programs still follow a familiar pattern: explaining features, demonstrating buttons, and teaching users how to operate a specific tool.
But for AI, this concept does not bring the needed output.
In this session I will show how trainings and campaigns can teach employees how to use AI, how to talk to AI, how to understand AI.


AI is transforming the workplace faster than any previous technology. Organizations that continue to train employees only on features and interfaces risk falling behind.

This session shows how to teach people to think and work with AI, not just how to use a specific AI tool.

Florian Lutz

M365 and Copilot Pathfinder

Vienna, Austria

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