- Short Summary
Great leaders don’t just provide answers—they unlock potential by asking the right questions. In this hands-on session, you'll learn how to spot hidden coaching moments using triggers and hooks, powerful tools for fostering psychological safety, curiosity, and accountability. Through the lens of CAMS (Culture, Automation, Measurement, and Sharing), you’ll practice identifying subtle team behaviors that signal deeper issues and craft impactful questions that drive change. Walk away with practical techniques to influence, challenge assumptions, and create lasting team growth—whether you're a Tech Lead, Manager, or Agile Coach.

- Full Session Description / Abstract
Technical skills may build products, but human skills build high-performing teams. As a leader, manager, or coach, your ability to ask the right questions at the right time can unlock innovation, improve collaboration, and drive meaningful change.

This session introduces Triggers & Hooks, a practical coaching framework designed to help leaders spot opportunities for improvement and guide teams toward deeper problem-solving:
* Triggers are subtle cues in conversations and behaviors that indicate underlying team challenges—resistance to change, recurring blockers, or missed learning moments.
* Hooks are powerful questions that spark curiosity, challenge assumptions, and open the door for reflection and growth.

By applying these tools through the CAMS (Culture, Automation, Measurement, and Sharing) model, you’ll expand your leadership toolbox and learn how to cultivate a coaching mindset that drives continuous improvement.

What You’ll Experience in This Interactive Session
* Decode Triggers – Identify overlooked team patterns that present coaching opportunities.
* Master Hooks – Craft insightful questions that shift perspectives and encourage team ownership.
* CAMS in Action – Explore Culture, Automation, Measurement, and Sharing as coaching tools for influencing team dynamics.
* Breakout Exercise – Work in small groups to analyze real-world scenarios, identifying triggers and crafting effective hooks.
* Collaborative Debrief – Share discoveries, gain peer insights, and leave with actionable coaching techniques to apply immediately.

Key Takeaways
1. Sharpen your coaching lens – Learn to recognize hidden coaching moments in everyday team interactions.
2. Elevate team accountability – Use hooks to encourage ownership and foster a culture of problem-solving.
3. Lead with influence, not authority – Shift from directive leadership to facilitative leadership.
4. Make DevOps principles work for your team – Apply CAMS as a coaching tool for continuous improvement.
5. Build confidence in handling complex conversations – Develop emotional intelligence and coaching agility to navigate team challenges.

Why This Session Matters
Successful technical leadership isn’t about having all the answers—it’s about asking the right questions at the right time. This session will help Tech Leads, Managers, and Agile Coaches develop the advanced interpersonal skills needed to amplify their impact, foster innovation, and drive real team transformation.