As AI becomes embedded into products, the nature of user experience is shifting from designing predictable interfaces to shaping systems that adapt, anticipate, and act.

This session examines how design must evolve from defining screens and flows to shaping system behavior and boundaries. It explores how designers can make intelligent systems legible, accountable, and inclusive, while reframing accessibility as a continuous property of the system rather than a final layer of compliance. Drawing from real-world product work, the talk focuses on how design decisions shift when outcomes are no longer directly authored, but negotiated with machines.
When systems begin to decide, design must define the limits of those decisions.