Leaders in change management have found that establishing a Center of Excellence (CoE) for change initiatives can be a critical step in successfully driving changes in behavior, thinking, and culture. CoE's have effectively driven change around CRM, digital modernization, big data, and citizen developers. And they will be critical in driving the acceptance of Copilot and AI into the workplace.

In this session, you’ll learn practical steps and strategies for setting up and evolving a CoE tailored to your organizational needs.