It’s estimated that the average information worker spends 9.5 hours per week searching for information, and 42 percent of middle management accidentally uses wrong information once a week. Business glossaries are an effective solution for improving communication and productivity, ensuring a common understanding of business terms and increasing information and data trust. So, what do you need to do to create an efficient business glossary or improve the one you have? George Firican has created award-winning business glossaries and wants to provide you with the knowledge to do the same. In this session you will learn:

• The real difference between business glossaries, data dictionaries, and catalogs
• Building the business case for a business glossary
• Best practices for creating unambiguous and consistent definitions
• The must-have and nice-to-have attributes
• Managing the life cycle of a term
• How to build, improve, manage, and fund it
Productivity hacks and other useful tips

Workshop
~3 hrs