"Should we commit to implementing one community idea per month?" This question reveals a tension every community manager knows: members feel their ideas disappear into a void, while product teams drown in suggestions.

Fixed quotas don't solve either problem. I'll share how we transformed this dynamic at Spryker through hackathons, creating 80+ community-driven projects while building genuine understanding between community members and product teams.

This isn't about replacing your feedback process. It's about creating focused moments where community members and internal teams collaborate directly, where ideas get built (not just logged), and where the gap between "we heard you" and "here's what we did" shrinks to zero.

25-30 minutes. Suitable for community managers, product managers, and DevRel professionals. Adaptable for non-developer communities.