AI Agents are making their way into Dynamics 365 Sales, helping sellers focus on conversations that matter most. The Sales Qualification Agent is one of the first real-world applications of this shift, automating lead research, engagement and qualification.

In this demonstration-heavy session, Hamish Sheild will show how to configure and fine-tune the Dynamics 365 Sales Qualification Agent for maximum impact.

Through live demos and implementation insights, you’ll see:

- How the agent researches, engages and qualifies leads in practice.
- Best practices for configuration and integration with Dynamics 365 Sales processes.
- Common pitfalls and lessons learned from implementing the agent in an ambitious, real-world Dynamics 365 Sales deployment.

If you’re a consultant, developer, or sales operations lead working with Dynamics 365, this session will give you practical insights for deploying the Sales Qualification Agent in real-world scenarios. Expect demos, hard-earned lessons, and guidance you can take straight back to your projects.