Session
How to Exceed Client Expectations Without Losing Your Mind!
Are your users or customers frustrated? Do they seem IMPOSSIBLE to make happy? We'll discuss things that ALL customers want when interacting with IT pros, and how to better understand what motivates them, so you can make pleasing them (and your management) a breeze!
This session can be presented in a 20-minute or 75-minute format.
Ian Schraier
Principal Architect, Coretelligent / Owner, Help My IT Career
St. Louis, Missouri, United States
Links
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