Logs, metrics and traces nowadays are common words in every engineer's vocabulary, as Observability is everywhere with the rise of OpenTelemetry and improved standards. Instrumentation? No problem. Getting data from any system? Done. But then soon after, things start to fall apart, telemetry piles up unused, cloud bills soar, dashboards rot and alerts confuse even seasoned engineers. Clearly there is something missing.
In this talk, Iris and Hélia share some experiences from building Observability platforms, patterns they have discovered of how users interact with telemetry data. From common questions across different teams and companies, pitfalls and also, strategies that empower teams to move from confusion to confidence.
So get practical insights to bridge the gap between Observability data and User Knowledge, whether you're building platforms, supporting teams, or trying to make sense of your own telemetry chaos.