PagerDuty goes off. Before a human fully opens the laptop, an AI SRE agent can already be pulling telemetry, checking dashboards, correlating logs, and drafting an incident summary. This talk shows how to design an AI incident-response workflow that integrates with tools like PagerDuty, Datadog, and New Relic to accelerate triage without bypassing safety.

What would be covered:
• event trigger from alert to investigation
• gathering evidence from observability systems
• forming a first-pass RCA hypothesis
• drafting timelines and incident summaries
• keeping humans in the approval loop