Software runs the world, yet many projects struggle not because of technology, but because of a lack of trust. Business stakeholders don’t trust estimates. Product Owners don’t trust quality. Developers don’t trust requirements. And sometimes, developers don’t even fully trust each other. The result? Defensive communication, missed expectations, slow delivery, and frustration on all sides.

In this talk, we explore how trust is actually built (and broken) in modern software teams. Drawing on lessons from classics such as The Pragmatic Programmer, The Clean Coder, The DevOps Handbook, The Phoenix Project, and The Unicorn Project, we’ll move beyond clichés and uncover practical, real-world behaviors that increase confidence across roles.

You’ll learn why professionalism beats heroics, why transparency matters more than optimism, how small batches create credibility, and why psychological safety inside the team is the foundation for trust outside it. We will also tackle a hard truth: software delivery is inherently unpredictable — and pretending otherwise destroys trust faster than any bug.

Whether you are a developer, Product Owner, manager, or business stakeholder, this talk provides actionable insights to build stronger collaboration, make commitments you can keep, and create teams that people actually trust.

level 100, around 50 minutes