Have you ever found yourself stuck in a drawn-out technical discussion, wondering why the best decisions aren't being made? Or frustrated that only the loudest voices are being heard? These are common challenges in the IT world. Effective communication and conflict resolution are critical to success. This session will explore practical strategies for overcoming these challenges, drawing on the insights of leading experts such as William Ury, Adam Grant, Amy Edmonson, Margaret Heffernan and General Stanley McChrystal. We'll explore the unique communication dynamics within technical teams, how to make better arguments, encourage open dialogue and build consensus even when disagreements arise. Join us to unlock your communication toolbox and learn how to turn conflict into collaboration, leading to better decisions, stronger teams, and ultimately a more productive and fulfilling work environment.

Proposed Agenda
1. Understanding the Roots of Conflict
2. The Art of Communication
3. Strategies for Resolving Conflict
4. Building/Adopting/Buying into a Culture of Collaboration
5. Applying These Principles to the IT World