Session
Revolutionising Customer & Employee Experiences: Harnessing Power Platform, Blockchain and AI
In this presentation, I will explore how the integration of Microsoft's Power Platform, Blockchain, and AI can transform both customer and employee experiences. This session will delve into the potential of these technologies to drive personalized, secure, and efficient solutions across industries, enhancing engagement and productivity without extensive technical expertise.
Attendees will discover practical applications and real-world examples that highlight how Power Platform (including Power Apps, Power Automate, and Power BI), in conjunction with Blockchain for secure, transparent data handling, and AI for intelligent automation, can revolutionize how organizations interact with customers and empower employees. We will examine how these technologies can create seamless, adaptive workflows, protect sensitive data, and foster innovation.
The session will also address the broader implications of this technological convergence, such as improved operational efficiency, trust-building through secure transactions, and the competitive advantage gained by adopting these innovations. By the end of the session, participants will gain actionable insights into how to leverage this trifecta of technologies to enhance both customer and employee experiences, positioning their organizations for long-term success in a rapidly evolving digital landscape.
Shekhar Jain
Lead Digital Consultant, EMEA - Power Platform and Dynamics 365
Dublin, Ireland
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