Session

Revolutionising Personalisation: Harnessing Power Platform and Generative AI

In this presentation, I will explore the potential of combining Microsoft's Power Platform with Generative AI to create personalized solutions. These technologies allow businesses to develop applications, workflows, and insights without requiring extensive coding expertise.

We'll dive into real-world examples that demonstrate how organizations can enhance customer experiences, streamline operations, and drive innovation. Key tools such as Power Apps, Power Automate, and Power BI will be featured, along with strategies for integrating them with Generative AI to build adaptive systems tailored to individual needs.

Additionally, we'll discuss the broader impact of this personalization revolution on business efficiency, customer loyalty, and competitive advantage. By the end, participants will gain actionable insights to leverage these technologies and drive their organizations into a new era of personalized, data-driven success.

Shekhar Jain

Lead Digital Consultant, EMEA - Power Platform and Dynamics 365

Dublin, Ireland

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