Session

Building AI-Powered SharePoint Agents for Real Business Scenarios

The era of searching for information is rapidly giving way to the era of asking for it.

Organizations have invested years building knowledge across SharePoint sites, intranets, document libraries, policies, procedures, employee handbooks, and product documentation. Yet finding the right information at the right time remains a challenge. SharePoint Agents change the way users interact with organizational knowledge by transforming content into intelligent, conversational experiences.

In this session, you'll discover how to design, build, and deploy AI-powered SharePoint Agents that help employees find answers faster, reduce repetitive questions, and unlock the full value of your Microsoft 365 content. We'll explore how agents leverage SharePoint content while respecting existing permissions and security boundaries, ensuring users only access information they are authorized to see.

Through live demonstrations and real-world examples, we'll build practical solutions such as an Employee Handbook Assistant, an Intranet Knowledge Agent, and a Product Information Agent. You'll learn how to define the right scope, select trusted knowledge sources, craft effective instructions, and prepare your SharePoint environment for successful AI adoption.

We'll also dive into governance and deployment strategies, including sharing, approvals, monitoring usage, and managing agents at scale across the organization. Finally, we'll compare SharePoint Agents, Microsoft 365 Copilot Agents, and Copilot Studio agents to help you understand when to use each approach and how they fit together within the Microsoft AI ecosystem.

Whether you're a SharePoint administrator, Microsoft 365 consultant, business analyst, IT professional, or AI enthusiast, this session will provide the practical guidance and best practices needed to turn your SharePoint content into intelligent, business-ready agents.

Key Takeaways

Understand the capabilities and architecture of SharePoint Agents.
Build custom agents for HR, intranet, product knowledge, and business scenarios.
Learn governance, security, and deployment best practices.
Prepare SharePoint content for high-quality AI responses.
Understand the differences between SharePoint Agents, Copilot Agents, and Copilot Studio agents.

Jamel Abed

Senior Developer Advocate | Microsoft MVP Microsoft 365 & SharePoint | International Speaker | Community Leader | Product Evangelist

Brussels, Belgium

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