Session

Bridging the gap between Product and Engineering

In many tech organisations, the wall between product and engineering is still very real. Product Managers define the “what” and Engineers deliver the “how” – but this separation stifles innovation, delays delivery, and leads to mismatched expectations. In this talk, James Charlesworth shares lessons from leading cross-functional teams at scale, and shows how to foster true collaboration between product and engineering. You’ll learn how to develop product sense as an engineer, encourage technical fluency as a product manager, and create a shared sense of ownership that drives better decisions, faster execution, and stronger outcomes. Whether you’re in product, design, or engineering, this talk will give you a practical roadmap for building teams that work together, not just alongside each other.

James Charlesworth

Director of Engineering @ Pendo

London, United Kingdom

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