For years, cybersecurity has been locked in a civil war between two camps: technology professionals convinced the next blinky box is the answer, and behaviorists insisting that better awareness training will solve the problem. Yet 74% of CISOs now identify human error as their number one risk, not technology vulnerabilities.
Traditional security awareness training creates an Awareness-Action Gap, which is the chasm between what users know and what they actually do when under pressure. The problem isn't that people are broken. It's that the industry has been solving a human problem with a technology mindset and checkbox compliance.
This presentation introduces a strategic change in the security awareness and training camp, it's Human Risk Management (HRM). This is a risk management program and framework that treats users as organizational assets rather than liabilities. McQuiggan will present the DEEP framework (Defend, Educate, Empower, Protect), demonstrating how to close the gap through personalization, impact, and building trust across the organization.
Attendees will discover the business case for HRM, understand why compliance-based training isn the foundation, and leave with actionable steps to transform human risk into a competitive advantage for the business to reduce risk and data breaches.

Learning Objectives:
- Why traditional security awareness training fails and the concept of the Awareness-Action Gap
- How the DEEP framework transforms human risk from liability to strategic advantage
- Practical first steps to shift organizational culture from awareness to resilience

Call to Action:
Start engineering resilience. Discover how Human Risk Management becomes your organization's strongest defensive layer.