Session
Breaking Down Digital Barriers: Overcoming Challenges in Online Retail
In the world of online retail, digital barriers can lead to abandoned carts, lost sales and frustrated customers. But what are the root causes of these barriers, and what are some effective strategies to overcome them?
Join us to learn how breaking down digital barriers can lead to a more efficient, customer-friendly, and profitable online retail experience. We’ll delve into the importance of responsive web design and the role of user experience (UX) in customer retention, and the integration of seamless 3rd party systems for things like payments and customer service chatbots.
You’ll leave with insights into best practices for identifying and addressing digital barriers, the latest technologies like AI that can help streamline online operations, and the future trends shaping the online retail industry.
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