We’re living through change bigger than the Industrial Revolution. Organisations are rolling out AI and new tools at speed, and most measure success by whether people are using them. But adoption that sticks isn’t about usage. It’s about the quality of that use, and what’s happening to people behind the scenes.

Change management specialist Janet Robb will show you what’s happening in your own rollouts that you haven’t spotted yet. She’ll paint a picture you’ll recognise, stop you in your tracks, and help you turn what you see into a strategy. Years on the front line have taught her that the simplest approach is usually the one that wins.

You’ll leave with practical triggers to build adoption that sticks, rather than repeating the same mistakes. And yes, Janet will reveal the one word more dangerous than a cyber attack. You’ll just have to come along to find out.

Because every time we hand work to technology, something quietly shifts. What are we losing? What are we gaining? How are people feeling about it? Most organisations aren’t asking, and won’t notice until the effects show up in wellbeing, mental health and reputation.

First public delivery 45–60 minutes (flexible to fit )
Target audience / level
This is for everyone. It's aimed at anyone in an organisation starting to use AI, and at organisations that are foreseeing or actively planning an AI rollout, from individual contributors through to leadership.
No prior technical knowledge required.

Notes for organisers — why this talk exists
This talk exists because Janet has watched organisation after organisation rush to adopt AI without asking the questions that actually matter: why does this organisation need it, who will it actually affect, what change does it really require, and what will its impact , good and bad be? AI is a very likely necessity for most organisations, and Janet agrees it probably is — but not without caution. This session is a deliberate pause button: an invitation for attendees to stop and think before they roll out, rather than adopt AI simply because everyone else is. It surfaces the pitfalls that get missed in the rush — pitfalls that affect people as much as they affect the organisation.